Use the 'My Account' link at the top or bottom of this page to login to your account using the email address you used to register. You can also reset your password from that page. Be sure to check your spam folder if your password reset link doesn't come through. Once you're logged in, you can click the "Access My Purchases" button to get to your resources.
Your payment may be stuck "processing". Send an email to email@example.com or submit the form above and let us know. Be sure to include the email address you used to purchase and we'll get it taken care of.